Stay Ahead with Aloware: Introducing Our Latest Feature Rollouts! 🏆
From enhanced HubSpot integration to upgraded Power Dialer features, Aloware's latest updates are set to revolutionize your workflow. Check out these improvements, designed to boost your efficiency and transform your dialing experience. 🎉
🔶 New "Call Type" Option for HubSpot Integration
Attention, HubSpot integration users! We are excited to release a significant enhancement: the integration of "HubSpot Type" right below our existing "Call Disposition" feature. Now users can seamlessly sync call types between HubSpot and Aloware with real-time synchronization between the platforms.
HubSpot integration users can quickly start using this new feature. If you want to add new call types, then first set them in HubSpot, then pull them to Aloware in Integrations > HubSpot Integration Settings > Pull Types.
To ensure the feature operates smoothly, confirm that the Aloware-HubSpot integration is correctly set up, and that the "Pull Call Outcomes" and "Pull Activity Types" commands are configured in your Aloware-HubSpot integration settings.
For more details, please review our support article click here
🪝 New Webhook Event: "Transcription Saved"
Effortlessly integrate Smart Transcription data with any external system using our new "Transcription Saved" webhook. This event means that transcription of a phone call has been successfully captured and saved in the system, ready to send to an external system.
Simply configure, test, and start enjoying enhanced workflow efficiency, more flexibility, data accuracy, and future-proof CRM integration.
Learn more: Webhook Event: Transcription Saved
🔔 Stay in the Loop with SMS Notifications for Contact Ownership Changes
Your workflow just got a major upgrade. Picture this: you're in the middle of a busy day, and suddenly, a new contact is assigned to you within a Sequence (Change Contact's Owner). With our latest feature, you'll be the first to know, thanks to instant SMS alerts.
To activate this feature, simply toggle on the "When a contact is assigned to this user" option in your User's "Notification Settings" and then select "Text Message" as your preferred "Notification Channel". Finally, don't forget to add your phone number.
Staying on top of contact ownership changes ensures you never miss a beat in your communication strategy. With instant SMS notifications, you can promptly follow up on new leads assigned to you, providing exceptional service and staying ahead of the game.
↗️ Upgraded "Remove From Power Dialer" Sequence Step
Previously, in this sequence step, the enrolled contact would be removed from a single Power Dialer list. With this enhancement, you can now seamlessly remove a contact from all Power Dialer lists across all users within an account.
To enable this feature, simply toggle the option labeled "Remove from all User's Power Dialer lists" on/off in the step's configuration. This applies the contact's removal to all Power Dialer lists created by any user.
This enhancement offers greater control and efficiency in managing your Power Dialer lists, simplifying your workflow by enabling you to remove contacts from all lists at once.
🔎 Elevating Power Dialer Efficiency with Advanced Contact Filtering
With this exciting Power Dialer update, you now have the power to select specific contacts for calling, amplifying your focus on targeted groups during your Power Dialing sessions.
With Filters conveniently located next to the Power Dialer list, you can apply your desired filter sets to refine your contact lists. This ensures that only the most relevant contacts are added to your PowerDialer lists for efficient calling. Take advantage of advanced contact filtering to focus on what matters most and maximize your efficiency.
📲 Increased Dialing Efficiency with Power Dialer APIs
Take control of your Power Dialer contact management like never before. With our new Power Dialer APIs, you'll effortlessly streamline your workflow and ensure that every call counts. Say goodbye to manual list management and hello to increased efficiency with features designed to put you in the driver's seat.
Our Power Dialer APIs offer two key capabilities tailored for teams with engineers who prefer working with APIs:
- Removing a Contact from all Power Dialer lists
- Clearing all Contacts from Power Dialer lists
Access and configure these APIs under Integrations > Power Dialer API.
Experience the ease of managing your Power Dialer lists via API, ensuring optimal productivity with every call.
Learn more about Power Dialer APIs here
🚀 Ready to take your communication to the next level? With Aloware's latest features, you're empowered to elevate your workflow and boost productivity like never before.
For any questions or assistance, don't hesitate to reach out to us at support@aloware.com. We're here to help you unlock the full potential of your communication strategies.