Smart Transcription Precision and more in v10.54
We're excited to announce the release of Aloware v10.54! You'll find all these features enabled in your account now.
Read below for all the highlights and details...
🚀 Aloware Talk Updates!🚀
💬 Contacts List export
Admins will now have the ability to export Contact Lists as CSV files from Aloware Talk. Be sure to go and give it a shot!
🔮 DNC and Opt-Out filters for Contacts
Users should be able to filter out any contacts who have the DNC flag or the Opt-out flag in Aloware Talk.
💡 New Feedback for Power Dial Import List
Users will now be notified when their HubSpot contact list is successfully uploaded to their Power Dialer session.
🚀 Smart Transcription Updates!🚀
💎 Dashboard - Smart Transcription + New features
The Smart Transcription Dashboard precision is getting improvements based on your feedback!
With this update, we are now showing Custom Keywords and Agent and Customers Talk Time on the transcription module.
NOTE: If you currently do not have Smart Transcription enabled on your account, reach out to your admin or Aloware Support to get more information on this service.
🐞 Bug fixes and performance improvements
We deployed lots of performance improvements related to speed and optimization. Contact technical support for more details.
As always, we're committed to providing the best possible experience for our users, and we hope you enjoy this latest update.
If you have any questions or feedback, please don't hesitate to reach out to our support team at support@aloware.com.