Contacts Page - New DNC Filter

We have updated the contacts page DNC filter switch to give greater functionality. It now has 3 options:

1. All Contacts (with and without DNC) [default option]
2. Only contacts with DNC
3. Only contacts without DNC

Daily DNC Report

We have added a daily DNC report setting to the bottom of Account > Reporting Settings. By enabling this setting, company admins will receive a daily DNC report every day at 6 PM (based on company timezone). We will not send a report if there are no DNC contacts.

Account > Reporting Settings > Daily DNC Report

DNC Report Email

Calling Settings - Reject & Archive Communications From Blocked Contacts 

By default, Aloware doesn't route communications from blocked contacts, however, they still appear in logs and reports. We have added the "Reject & Archive Communications From Blocked Contacts" setting to the bottom of Account > Calling Settings. By enabling this new setting, Aloware rejects and archives communications from blocked contacts, therefore, preventing these communications from appearing in call logs or reports.