Nov 15, 2021 Update (3 Improvements)
1. Aloware Automatically Notifies Admin if Integration is No Longer Connected
When a company's integration connection breaks, Company Admins (with Integration Reports notifications enabled) will receive a warning email and next steps if an integration becomes disconnected.
Additionally, we've added an error label next to the integration in case it becomes disconnected.
2. New Sequence Setting - Prevent Enrollment if Contact is Communicating (or has Already Communicated) with an Agent
Keep your contact out of a sequence if you're already talking to them. When enabled, if a contact decides to text or call your lines immediately after submitting a form etc., they won't be enrolled into the sequence.
3. New Sequence Trigger - Add Contact if DNC Status Changes
Added a new trigger that allows you to enroll a contact into a sequence if their DNC Status is added or removed.